TERMS
GENERAL:
*ALL SALES ARE FINAL.
PLEASE ALLOW 4 WEEKS FOR ORDER FULFILLMENT AND SHIPPING UPDATES. DOMESTIC ORDERS WILL SHIP SEPARATELY FROM CLOTHING ITEMS.
*IF YOU HAVE NOT RECEIVED TRACKING INFORMATION AFTER 4 WEEKS PLEASE EMAIL US WITH YOUR ORDER NUMBER. *IF YOU MADE A MISTAKE ON YOUR DELIVERY ADDRESS DURING CHECKOUT PLEASE CONTACT RITCHIEWITHASTORE@GMAIL.COM
REFUNDS / EXCHANGES:
*WE DO NOT EXCEPT RETURNS OR ISSUE REFUNDS DUE TO ITEMS ORDERED INCORRECTLY. PLEASE READ YOUR ORDER THOROUGHLY BEFORE CONFIRMING YOUR PURCHASE.
*IF AN ERROR WAS MADE ON OUR END PLEASE CONTACT US WITHIN 14 DAYS OF RECEIVING YOUR ORDER - WE WILL DO OUR BEST TO RESOLVE OR AMMEND OUR MISTAKE BASED ON THE INVENTORY AVAILABLE ON HAND.
SHIPPING:
*WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.
*IF YOU ARE EXPERIENCING ANY ISSUES WITH TRACKING UPDATES PLEASE CONTACT THE PARCEL COURIER DIRECTLY, WE ONLY HAVE ACCESS TO THE INFORMATION ON THE TRACKING LINK PROVIDED. -- IT IS THE RESPONSIBILITY OF THE CUSTOMER TO FOLLOW TRACKING UPDATES AND CONTACT THE COURIER WITH ANY ISSUES WITHIN A TIMELY MANNER.
RETURNED TO SENDER:
*IF AN ORDER IS RETURNED TO SENDER, THE CUSTOMER IS RESPONSIBLE FOR PAYING FOR POSTAGE TO RE-SHIP THE ORDER.