TERMS

GENERAL:

*ALL SALES ARE FINAL.

PLEASE ALLOW 4 WEEKS FOR ORDER FULFILLMENT AND SHIPPING UPDATES. DOMESTIC ORDERS WILL SHIP SEPARATELY FROM CLOTHING ITEMS. 

*IF YOU HAVE NOT RECEIVED TRACKING INFORMATION AFTER 4 WEEKS PLEASE EMAIL US WITH YOUR ORDER NUMBER. *IF YOU MADE A MISTAKE ON YOUR DELIVERY ADDRESS DURING CHECKOUT PLEASE CONTACT RITCHIEWITHASTORE@GMAIL.COM

 

REFUNDS / EXCHANGES:

*WE DO NOT EXCEPT RETURNS OR ISSUE REFUNDS DUE TO ITEMS ORDERED INCORRECTLY. PLEASE READ YOUR ORDER THOROUGHLY BEFORE CONFIRMING YOUR PURCHASE.

*IF AN ERROR WAS MADE ON OUR END PLEASE CONTACT US WITHIN 14 DAYS OF RECEIVING YOUR ORDER - WE WILL DO OUR BEST TO RESOLVE OR AMMEND OUR MISTAKE BASED ON THE INVENTORY AVAILABLE ON HAND.

 

SHIPPING:

*WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.

*IF YOU ARE EXPERIENCING ANY ISSUES WITH TRACKING UPDATES PLEASE CONTACT THE PARCEL COURIER DIRECTLY, WE ONLY HAVE ACCESS TO THE INFORMATION ON THE TRACKING LINK PROVIDED. -- IT IS THE RESPONSIBILITY OF THE CUSTOMER TO FOLLOW TRACKING UPDATES AND CONTACT THE COURIER WITH ANY ISSUES WITHIN A TIMELY MANNER.

 

RETURNED TO SENDER:

*IF AN ORDER IS RETURNED TO SENDER, THE CUSTOMER IS RESPONSIBLE FOR PAYING FOR POSTAGE TO RE-SHIP THE ORDER.

 

DOMESTIC
*STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT AND LOCATION.
 
INTERNATIONAL
 
*WE ARE NOT RESPONSIBLE FOR ANY DUTY, TAX, OR CUSTOMS FEES ON ANY PACKAGES.
 
*THE CUSTOMER IS RESPONSIBLE FOR PAYING ANY AND ALL FEES NECESSARY TO RELEASE YOUR PACKAGE FROM CUSTOMS. YOU WILL NOT RECEIVE A REFUND IF YOU CHOOSE TO NEGLECT FEES.
*IF YOUR PACKAGE IS SENT BACK TO THE U.S. BECAUSE YOU FAILED TO COLLECT YOUR ORDER FROM CUSTOMS, THE CUSTOMER IS RESPONSIBLE FOR PAYING FOR POSTAGE TO RE-SHIP THE ORDER.